The landlord and tenant relationship has changed over time, and we are seeing this shift take place across every real estate asset class. Real estate was always a transactional business, and between the time that a lease was executed and a potential renewal was negotiated, there was very little communication between parties. Whether it was a family renting an apartment to live in, or a company leasing an office to house their employees, or a retailer leasing a storefront to sell their goods, as long the space remained in good condition and the rent checks came every month, both parties fulfilled their commitments and everybody was happy.